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Better Connections

Meet the Better Connections Team

Our team is the heart of what we do. Each member brings unique skills and experience—working together to deliver personalised, compassionate support that helps people with disability live their best life.

The Better Connections Team

A Little About Us

At Better Connections, our story is one of determination, passion and a deep commitment to serving our community. Founded by local Territorian Amanda with over a decade in community services came from the desire to meet the need for truly local, personalised disability supports. What began as her vision has grown into a passionate, values-driven team dedicated to delivering compassionate care across the Top End, now with demand to provide the same innovative supports in Queensland. Together, we’re proud to support our community with integrity, respect, and genuine connection. We are proud to be a locally owned and operated NDIS Registered Provider, offering a wide range of services provided by dedicated and passionate support workers.

Our team is the heart of what we do. Each member brings unique skills and experience—working together to deliver personalised, compassionate supports that assists people with disability and their loved ones live their best life.

As an NDIS Registered Provider, we provide an array of supports across all age groups of NDIS participants including, self, plan and agency-managed NDIS participants. But it’s more than just services—it’s about making a real difference. 

From a place of passion and dedication, our team is committed to walking alongside participants and families to access quality support to achieve their goals. We emphasie the importance of highly skilled and well trained staff.

We believe everyone deserves to live their best life, and we’re proud to play a part in making that a reality across Darwin, Palmerston, and the NT.

Support Worker Team

Dakota
Lynnie
Jumi
Van
Laura
Ginalyn
Byron
Renay
Simone
Ben
Sumit
Ankit
Wi
Uthpala
Lynne
Hooman
Valani
Grant
James
Karen
Trish
Maricar
Michele
Tania
Rijan
Trish
Sammy
David
Nisha
Srijana
Siska
Namuna
Sujit
Laura
Ria
Ann
Emily
Billian
Ricki-Lee
Darshita
Radhika
Sudip
Sophie
Aliza
Emily
Miracle
Sandesh
Lee
Winny
Saddik
Rezaul
Kelly
Daniel
Temi
Rachel
Meaghan

Team Leaders

Browny
Kirsty
Matt
David
Sanam

Our Operations Team

Amanda

Founder and Director

Meet Amanda, Founder and Director of Better Connections NT. With over a decade of experience in the community services sector, Amanda understands the challenges faced by people with disability when accessing the right supports. She holds a Bachelor of Behavioural Science and has frontline experience across child protection and adult guardianship, giving her a strong foundation in supporting individuals through complex systems.

Her passion for improving lives and building inclusive communities led her to establish Better Connections NT—a locally founded, values-driven organisation dedicated to delivering compassionate, person-centred support.

As a leader, Amanda brings deep sector knowledge, a collaborative spirit, and a strong belief in the potential of every individual. She leads a committed team focused on creating meaningful opportunities and making a lasting difference across the Northern Territory.

Outside of work, Amanda enjoys spending time with her family, going for drives in nature, exploring local markets and loves spicy laksa!
Deniece profile pic

Deniece

Business Operations Manager

Deniece has been part of the Better Connections team for more than three years, ensuring everything behind the scenes runs smoothly so our team can focus on supporting our participants. She brings a strong background in finance, HR and business advisory, with a CPA qualification and a Bachelor of Commerce, and previously worked as an accountant and advisor in public practice.

She’s passionate about being part of an organisation that truly makes a difference and loves knowing her work helps improve lives every day. Outside of work, Deniece enjoys sunny days at the beach, trying new delicious new food, and travelling whenever she can.

Shannon

Quality Operations Manager

I’m Shannon, the Quality Operations Manager at Better Connections NT. I’ve spent close to a decade working in community services, with over seven years focused on the NDIS. Throughout this time, I’ve developed a deep passion for advocating alongside people with disability and helping to shape services that are not only safe and compliant, but truly person-centred. I’m a certified trainer and love supporting teams to grow in confidence and capability. I take pride in leading with integrity, and in building systems that make everyday practice better—for both workers and the people we support.

Outside of work, you’ll usually find me outdoors or at the gym. Staying active is how I reset, stay grounded, and keep showing up as my best self—physically, mentally, and professionally.

belinda profile pic Better Connections

Belinda

Service Operations Manager

Belinda is the Service Operations Manager at Better Connections and brings over 20 years of experience in management, finance, and service delivery. Holding a Bachelor of Business, Belinda is passionate about working alongside clients to help them reach their full potential and achieve their goals in an inclusive and supportive environment.

Known for her strong leadership, Belinda leads her team by example and is committed to delivering superior support that genuinely connects with the needs of each individual. Her focus is always on creating positive outcomes through collaboration and compassion.

Outside of work, Belinda enjoys spending quality time with her family, camping, fishing, and exploring the incredible landscapes Australia has to offer. She’s also an avid crafter and proudly admits to being a sucker for chocolate, coffee, and a good gin.

Andria

Business Administrator (Accounts & Events)

Andria has been a valued member of the Better Connections NT team for nearly six years, bringing her vibrant energy and dedication to everything she does. As our Business Administrator – Accounts and Events, she plays a key role in keeping our operations running smoothly behind the scenes while also helping to bring our community events to life.

Andria loves the vibes and the people that make Better Connections such a unique and welcoming place to work. Over the years, she’s had the privilege of witnessing—first-hand—the powerful connections formed between participants, staff, and families. These moments are what continue to inspire her every day.

Whether she’s managing invoices or coordinating a celebration, Andria brings heart, humour, and a strong commitment to supporting the mission of Better Connections.

 Andria’s interest outside of work include playing basketball, bike riding, loves spending time with the family and going on camping trips exploring Darwin.

Katey

HR Coordinator

Katey is our dedicated HR Coordinator at Better Connections, supporting the team with rostering, staff training, and general HR coordination.

Since joining the team over a year ago, Katey has embraced the fast-paced and ever-changing nature of her role. Rostering can feel like managing a giant, ever-shifting puzzle — but Katey approaches it with patience, organisation, and a genuine commitment to getting it right. She places a strong focus on ensuring the best possible match between clients and support workers, making sure everyone feels supported and set up for success.

Coming into the role without prior HR experience, Katey has grown into it with enthusiasm and care — bringing a can-do attitude to everything she does.

Outside of work, Katey enjoys spending time with family and friends, Pilates, and cooking yummy meals to share with her loved ones.

Leonie Better Connections

Leonie

HR Officer

Leonie is part of our team at Better Connections, working behind the scenes to keep things running smoothly. From interviewing new team members and onboarding them, to managing timesheets and pay runs (and a bit of everything in between!), she’s always happy to help wherever she can.

 With a diploma in Social Care and over 10 years of overseas experience in the disability sector, Leonie brings a caring approach to everything she does. She made the move to Australia in September 2022 and has been with BCNT since October that year.

 When she’s not at work, you’ll find Leonie enjoying time with her family, shopping, travelling, catching a good movie, and so much more.

 If you spot her around the office, don’t be shy—come and say hi!

Lauren

Client Services Coordinator

Meet Lauren, a passionate and dedicated Client Services Coordinator with a heart for helping others and a career built on care, support, and advocacy.

Lauren’s journey began in early childhood education, working in long daycare settings before taking time off to raise her own family. She later transitioned into a primary school environment, supporting children with additional needs. Her commitment to making a difference led her to become a support worker three years ago, where she discovered her true calling in assisting individuals to live meaningful and independent lives.

Today, Lauren coordinates services for over 30 participants, working closely with their allied health professionals, support workers, families, and guardians. Her focus is ensuring that daily routines, appointments, and care needs are met seamlessly, with the ultimate goal of empowering each participant to live a full, happy, and enriching life. She is known for her relentless dedication—never giving up until the best possible outcomes are achieved.

Lauren holds a Certificate III in Children’s Services, a Diploma in Children’s Services, and a Certificate III in Individual Support.

Outside of work, Lauren enjoys a busy and joyful life with her partner, four children, and their five beloved dogs. She loves spending time outdoors, especially camping and fishing, catching up with friends, and staying active at the gym.

Tamara

Client Services Coordinator

Meet Tamara, a compassionate and experienced team member who brings both professional expertise and lived experience to her role at Better Connections.

New to the BCNT team, Tamara joins with over five years of industry experience, having begun her journey as a support worker. Throughout her career, she has worked across Australia, supporting NDIS participants from almost every state. This diverse experience has shaped her adaptable approach and deep understanding of the unique needs of individuals from all walks of life.

With many years of lived experience in mental health, Tamara offers a genuine sense of empathy and connection in her work. She is trained in trauma-informed care and is committed to creating safe, supportive environments where participants feel heard, respected, and empowered to achieve their goals.

Today, Tamara works as a Client Services Coordinator, where she coordinates supports for participants with care, consistency, and a strong focus on outcomes. She works closely with families, support workers, and allied health professionals to ensure every aspect of a participant’s supports runs smoothly. Known for her genuine dedication, Tamara goes above and beyond to make sure no detail is overlooked – always striving to create stability, build trust, and support each participant to live a full and meaningful life.

Tamara holds a Certificate III in Individual Support and a Certificate IV in Disability, further strengthening their ability to deliver high-quality, person-centred support.

Outside of work, Tamara enjoys spending quality time with her family, particularly camping, swimming, and getting creative with arts and crafts.

Our focus is on creating opportunities for NDIS participants to receive tailored, reliable and genuine supports and to build meaningful connections that truly meet their needs.

Amanda, Director

What services do we offer?

We are here to provide our clients with a range of NDIS services designed to support and empower them in achieving their individual goals. Our services are tailored to each client and comply with the highest NDIS quality and safety standards, ensuring the best possible care.

Supported Independent Living

Supported Independent Living (SIL) is a key support category under the National Disability Insurance Scheme (NDIS). It is designed to assist individuals with a disability to live as independently as possible in a shared living arrangement. Our SIL services aim to provide a supportive and inclusive environment where participants can develop essential life skills, increase their independence, and actively participate in their community.

NDIS Support

Provide support with daily tasks, in home care, and community access.

Respite - Short-Term Accommodation

Provide a safe, engaging, and supportive environment for participants.

Skills Building Programs

Offers a variety of programs that enhance life skills, promote social interaction, and provide opportunities to meet others with similar interests.

We are committed to helping our clients lead a more independent, fulfilling life and cannot wait to start providing life-changing assistance to those in need of it!

Our Mission
Our mission is to be recognized as a leader in the disability support industry, promoting the highest standards of excellence, innovation, and compassion in all that we do. We envision a future where individuals living with disabilities have access to the resources and support they need to live their best lives, and where Better Connections is a trusted partner in that journey.
Our Vision
Our vision at is to create a world where individuals living with disabilities are treated with the utmost care and respect and are given the resources and support they need to lead fulfilling lives. We aspire to be the friendly and reliable registered NDIS provider of choice for disability support services in our community, known for our commitment to providing thoughtful and compassionate care. By fostering strong relationships with our clients and their families, we hope to build a brighter future for all those we serve.

Who we are at our Core?

Our team is made up of dedicated and passionate individuals who are committed to providing the highest quality disability support services to our clients. From our founder and director, Amanda, to our support workers, and recreation program coordinators, every member of our team plays a crucial role in helping us achieve our mission of empowering and uplifting participants. For us, it is not just a job, it is our passion to make a difference one life at a time.

We are honoured to be a part of each participant’s journey. So, whether you are a current participant, a family member, or just interested in learning more about our organization, we invite you to get to know our team and the important work we do.

Find the support and connection you deserve

We understand that everyone has different needs and goals. We are here to guide our participants through tailored care and support that meets their specific needs. Our passionate and dedicated team have years of experience working within the Community Services sector and strive to empower each client.

We pride ourselves on having a dedicated and compassionate team of professionals who are made up of individuals from a range of backgrounds and with a variety of expertise. We believe that this diversity is one of our strengths, as it allows us to provide a broad range of services and support to our clients.

In addition to our dedicated team, we also have a network of partners and collaborators who we work with to provide the best possible service to our participants. We believe that building strong relationships with our partners is key to our success, and we are always looking for new ways to collaborate and improve our services.

Our clients are important and so is our team

Happy 2 Year Anniversary, Siska

“This is my first job after moving to Australia and I’m very happy with my work as a support worker. Thank you for your appreciation and I am very proud to be part of the BCNT team. Thank you Better Connections!” – Siska

service certificate

We connect. We respect. We have integrity.
We do things differently.

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